Reviews

Excellent,Highly Recommended!!!!!

Excellent, Highly Recommended!!!!!
Very Professional, Yet still very friendly enough to relate to me as a customer. Small time dealer, Big dealer+, customer service!!!

Dealer Response
Many Thanks Carl for this great feedback Its really apricated.
I hope you get to enjoy your mustang as much as you can with all your family.
Take Care & All very Best
Phil



Carl Landsborough , 29 Jan 2022
 

Genuine and extremely helpful

Genuine and extremely helpful
Will definitely recommend Autohaus the service was brilliant and Phil was so friendly and not at all pushy. The car was even nicer on sight well worth the journey

Dealer Response

Good Morning Murray & Tina.... Thank you very much for your feedback on your experience with us Its very much appreciated. I do hope you enjoy your New Jeep Wrangler as much as your previous ones.
Please take care .Kind Regards
Phil
Murray Lees, 05 May 2022
 

High quality cars with high quality service From start to finish

High quality cars with high quality service
From start to finish Autohaus were brilliant. They responded to my initial enquiry within hours and from that point forward couldn’t have been more helpful. Despite it being a bank holiday weekend they managed to find a way to fit me in and get me in front of the vehicle the very next day. The car itself was stunning, and Autohaus had clearly done a great job cleaning, servicing and touching the car up to a very high level - replaced tyres, re-powder coated alloys and full detailing to name but a few. They treat the cars as if they’re their own, and the knowledge and love for top quality cars comes through when you speak to them and see their stock. Once purchased they were in constant touch up to handover, and even in the days after checking in to see how I was getting on and if I had any questions. I’ve never bought a car in such confidence, and I can’t recommend them highly enough.

Dealer response
Hi Steve....Wow thank you so much for this feedback Its high praise indeed . Can I say It was a pleasure to help you purchase your Range Rover & I sincerely hope you enjoy many happy miles in it in the future. Remember we are here when you are ready for your next purchase and would be more than happy to except your Range Rover back In stock when you deicide to change.

Many Many Thanks Again
Phil
Steve Dyer, 05 May 2022
 

Fantastic service

Fantastic service
Phil was great from start to finish.
Very honest and knowledgeable and even met me half way to drop off the car as I was based in Glasgow, which was a huge help.
I also got a really good trade in price for my Mercedes.
Highly recommended

Dealer Reply
Afternoon Stevie....Really appreciate this feedback thank you very much. Glad your happy and pleased with your new Porsche Macan It really is a beautiful example. I hope all goes well with your families new arrival My friend. Then the hard work will really start lol .
Take Care Phil
Steven Macgregor, 02 Feb 2022
 

Excellent customer service 10/10

Excellent customer service 10/10 From the first step at Autohaus Select I spoke to Phil, with a friendly conversation on the phone and Phil was so helpful and knowledgeable of all my questions I needed to know about the vehicle.
Byron Rushworth, 11 Feb 2022
 

Great service and very helpful!

Great service and very helpful!
We weren't experienced with the retention of number plates and the V5 documentation involved with this and Phil was very helpful and made the process simple and easy to understand. He answered all the questions and ensured the purchase ran smoothly.

Dealer Response
Hi Abbi...I'm so pleased to see you have taken the trouble to send this wonderful feedback & may I say Its very much appreciated. I Sincerely hope you enjoy your New Range Rover & I wish you & your family all the very best in the future. Kind Regards Phil
Abbi Griffin, 05 May 2022
 

Good communication

Good communication, prompt replies to queries, polite, gave Good sound advice, no hidden fees, paid price that we agreed on, all small faults in car were fixed before collection, all paperwork was in order upon collection.

Dealer Response
Hi Farah...Thank you so much for your Brilliant feed back. It was great to meet you & Your Family . It was a pleasure to help you with your new car purchase. Thanks Again Phil
Farah, 05 May 2022
 

Will 100% be back when looking for our next car

Will 100% be back when looking for our next car
Cant fault the service at all, we were picked up from the train station, then taken for an extensive test drive before going back to car lot. We were left alone to inspect the car, which may i say was totally as described in the advert. If you want a no pressure sell, then this is the place to buy. Quality and service second to none.

Dealer response
Good Morning Simon...Thank you so much for this feedback Its very much appreciated. I hope your pleased to be back in a lovely Range Rover again . It was a pleasure meeting you both & I wish every success for the New Year.
Simon Able, 22 Jan 2022
 

Very good experience overall.

Very good experience overall.
I would definitely recommend Autohaus to anyone looking for a used vehicle. Phil is not only polite but extremely knowledgeable and makes the sales experience run very smoothly. The quality of his stock is excellent and you do feel that he is on hand should anything go wrong post purchase. I should have realised that my vehicle needed a service (by time) within 5 weeks of purchasing and unfortunately I've had to replace a couple of wear and tear parts also, less I would be giving a 5 star review.

Dealer Response
Hi Damien... Thank you for kind complements regarding the service you received & may I say it was a pleasure to assist you with your purchase.... Lets see if I can manage to reach that Elusive fifth star next time we meet my friend .
Kind Regards
Phil
Damien Welch, 22 Jan 2022
 

Highly recommend and very genuine

Phil is a real genuine guy Travelled 80 miles to view the vehicle and wasn't disappointed just as described in fact better.Would highly recommended using this company will definitely be my first port of call for my next car it was a pleasure doing business with him.
Graham Vaughan, 17 Dec 2021
 

Great communication and service from Phil.

Great communication and service. Absolute pleasure to deal with. Would highly recommend.
Trish, 16 Nov 2021
 

Very easy to work with :)

I was placed in the perfect car. It looked brand new being a used car and Phil handled me very well. He was very knowledgeable about the vehicle, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. I couldn’t ask for a better experience with buying the car!!!

Hi Chloe...Thank you so much for your Brilliant feed back. It was great to meet you & Even better to help you with your new car purchase.
Thanks Again x
Phil
CHLOE SCOTT, 12 Nov 2021
 

Range Rover sport purchase

A Genuine Company and Individual providing excellent service and vehicles.
Phil explained the details of the Vehicle and his business clearly and precisely including a test drive.

Received assurance he would help in the future regarding the vehicle eg Recommend service providers and speak to them.

Thank you Mr Sumra It was lovely to meet you and your family please don't hesitate to contact me If you need any more assistance in the future.
Regards Phil
Mr Sumra, 05 Oct 2021
 

Would buy from him again anytime.

Would buy from him again anytime.
Phil explained the details of the Vehicle and his business clearly and precisely including a test drive.

Received assurance he would help in the future regarding the vehicle eg Recommend service providers and speak to them.
Very helpful and genuine person

Dealer Reply
Many thanks for you kind feedback and Review .
It was a pleasure helping you I Wish You & Your Family All The Best & Please take Care.
Zaffer, 05 Oct 2021
 

Top quality service, supplying top quality vehicles

Top quality service, supplying top quality vehicles
I found Phil, honest, helpful and his assistance put me at ease with the process of buying the vehicle.
The vehicle - the car I bought from Phil was detailed to within an inch of its life, and looked brand new. Phil took me for a test drive in the car, and run me through A to Z of the cars operation etc, giving every possible switch, dial and control his full attention.
I know that Autohaus will be my first port of call when I buy again.

Dealers Reply
Good Morning Graham...I'm so pleased to see you have taken the trouble to send this wonderful feedback & may I say Its very much appreciated My Friend . I Sincerely hope you enjoy your New Range Rover & I wish you & your family all the very best in the future.
Kind Regards
Phil
Graham, 14 Sep 2021
 

FANTASTIC SERVICE

Fantastic service
Absolutely fantastic service from start to finish. You don't meet many people like Phil in general life let alone in the motor trade. Very helpful, knowledgeable and considerate Would recommend 100%

Dealers Reply
Hey Gary....What can I say in return. I have had a lot of very genuine customers over the many years I've been in this profession & I'm pleased to say your one of them Sir. Thank you so much for this review & Hope you enjoy and have many happy hours behind the wheel of your wonderful New Jeep .
When I'm down in the Northamptonshire area we must meet up for a drink my Friend.
Many Many Thanks For your business.
Phil
GARY, 14 Sep 2021
 

Beautiful Jeep Wrangler

Fantastic service like it used to be. Car was exactly as described and Phil was an absolute pleasure to deal with. Will be buying my next car from this dealer and couldn’t praise him more.
There are honest hardworking car dealers out there after all.

Dealer Reply

Hi Ross many many thanks for this feedback Review .
Pleasure meeting you & thank you for making the journey up all the way up from Cornwall .
We will definitely meet up again when a I'm next down your neck of the woods to check out your fantastic new Restaurant Sir.
Thanks Again
Phil
Mr Ross Winmill
 

Terrific car buying experience

Terrific car buying experience
I recently travelled from Devon to collect a car from Phil I had bought without seeing. This was because I had every confidence, given the fantastic presentation of the car online and the RAC report. The car was as good as I expected - better actually. Phil also arranged for a Platinum RAC warranty for a very reasonable additional charge. It was a delight to deal with such a straightforward and honest guy...

Dealers Reply

Good Morning Robert... I hope you and your family are well. Thank you very much for your feedback on your experience with us Its very much appreciated. Please take care .
Kind Regards
Phil
Dr Robert G , 22 Jul 2021
 

Fantastic customer service above an beyond. The car is mint.!!! 😁👍

Fantastic customer service above an beyond. The car is mint.!!! 😁👍
I couldn’t of asked for more with my Mercedes c250d amg, fantastic car. I would 100% buy from there again. everything is perfect. If you buy a car from here I promise you that you will not be disappointed.!! A true genuine honest gentleman.

Dealers Reply

Hey Ash....Great Review & Brilliant feedback thank you its very much my friend. Always nice to hear everyone's happy with the service they receive & more importantly the new car they have purchased .
Take care & All The Best To you Pal .
Phil
ash, 02 Aug 2021
 

Trusted seller, recommend to anyone, will be back for future purchases

Phil was a pleasure to deal with, right from the first contact, he made the whole process easy, I couldn't have asked for a smoother experience with him. Was able to answer all of my questions, offer advice and explain anything I wasn't sure on, after the pre-MOT inspection highlighted a couple of potential advisories Phil sorted them out and the car sailed through the MOT before I collected the S-Max. 12 months RAC Warranty was given with the car for piece of mind. Thank you very much.

Dealers Reply

Hey Steve...Brilliant feedback Sir thank you very much. It was a pleasure doing business with my friend.
I hope all goes well for you in the future .
Best Wishes
Phil

Steve B, 22 Jul 2021
 

Range Rover sport purchase

We have a fantastic experience with Phil. He was honest and helpful all the way through the process of buying our car. First class experience. We travelled from Plymouth to complete our purchase and would not hesitate to do the same again.

Dealer Reply

Hi Martin... I Really appreciate your feed back today thank you...It was an absolute pleasure helping your with your latest purchase & A very big thank you for travelling so far to collect your new Range Rover.
It is so important to me to make sure that any of our stock vehicles are exactly as described before anyone travels any distance to view them. Thank you again Martin.
All The Best Phil
Martin, 09 Aug 2021
 

Brilliant Bentley from Autohaus Select

Bought an immaculate Bentley Continental GT from Phil, he wouldn't let me take the car until he was sure it was just right, absolutely love it (and so does my local petrol station) worth every penny though. Phil arranged a great warranty package for me as well, would highly recommend.

Dealers Reply
Morning Chris...Honestly My Friend it was an absolute pleasure being involved in the purchase of your Bentley from the start to the finish. As I said to you when we first spoke to each other this Bentley is outstanding & the best I've seen and I've been doing this job for 35 years .
Thank you for your Review Sir & All The Best
Phil
Chris, 04 Aug 2021
 

Lady buying a car by herself

What can I possibly say that hasn’t already been said. Nothing really. Phil was absolutely brilliant from first point of contact to driving away in my new car. Being a lady, with a partner who doesn’t have a clue when it comes to cars, having to deal with buying a new car can be a bit daunting and a worrying time, even more so when the car is about 125 miles away from where I live. I really didn’t need to worry. The car was perfect, Phil helped sort all the paperwork and took my old car off my hands. Would I recommend buying a car from here? Definitely. Thanks for everything Phil I’m loving my new car.

Dealer Reply
Hi Fiona Thank you so much for your kind words Its really appreciated.... Its so important to me to be as transparent as possible with all my customers especially ones that live as far away as you do.
Thank You Again
Phil
fiona C, 02 Jul 2021
 

BMW 530D M sport

Excellent service provided by Phil. No hassle, honest and respective seller. Very happy with the BMW, runs like a Dream!!!

Dealer reply
Paul thanks mate & Thanks for making the effort to come from such a long way away to collect your good lady's new BMW.... Really please everyone's happy...Enjoy the summer & Stay Safe Pal. Best Wishes Phil

paul R, 02 Jul 2021
 

High recommend

bought outlander for a month ago. It was very quiet and comfortable. The staff very friendly . High Recommend

Dealer reply
Great feedback Sir Thank you so much....Its always good to read that all my customers are happy and feel they made the right choice. Thank you for recommending us. Regards Phil
yunfu Z, 02 Jul 2021
 

Excellent Service from Autohaus

Every aspect of my dealings with Autohaus was absolutely first class. The comprehensive website gave an absolutely full description of the car I was looking for together with a substantial number of photographs which were crystal clear. Upon speaking to Phil on the phone he was willing to help in every respect. We negotiated a fair price for my part exchange car and made an appointment to view the following day. On our arrival, the only thing left to do was to decide whether or not to buy the car which was a very easy decision since the quality of Phil’s cars speak for themselves. The car matched the quality description on the website; we bought it, Phil arranged all documentation with the DVLA and we drove away with the new car within the hour. First class service in every respect. Thanks Phil.

Dealer reply
Morning Peter....Great to meet you & Jean...thank you so much for your very kind words... It was very good of you to take the time out to leave such a glowing review and I wanted to say thanks again...I hope you both enjoy the summer in your new caravan... All the best to you both... Phil
PETER M, 02 Jul 2021
 

Excellent service, friendly and honest.

Excellent service, friendly and honest.
Really lovely experience. Very professional and knowledgeable and easy transaction. The car was immaculate both on viewing and when I collected it and Phil helped me with timings regarding Road Tax etc to ensure I got the most out of it. When I next need a new car or if any friends are looking, I will certainly have Phil at the forefront of my mind.

Dealer reply
Hi Faye... Thank you so much for your super feedback & very kind words... I wish you & the family all the best in the future. Please Take Care & Stay Safe... Kind Regards Phil
FAYE E, 02 Jul 2021
 

Outstanding customer service

From the start to the very end of the sale the customer service was brilliant anything and everything I needed to know was explained fully. Very quick efficient and generally a really good experience 👍 highly highly recommend. Very pleased with my new car 😁

Dealer reply
Hi Charlotte...Brilliant feedback thank you so much Its really appreciated...I'm Really please to read your happy with everything & I hope all goes well in your new job. Take Care & Be Safe x Phil
charlotte B, 02 Jul 2021
 

Excellent service and trustworthy

A very pleasant and hassle free transaction. Phil really went out of his way to help me. A very trusting and helpful man. Definitely would recommend his services to friends and family. Phil went over and beyond our expectations. P,S love my new car 10/10

Dealer Reply
Hey Soni ....Hope you are well today...Thanks so much for leaving a Great Review for me today Its really appreciated...I known Its hard to get feel for who people are over the phone...I'm so glad I didn't disappoint you when you finally arrived from Bedford to collect your Lovely New Range Rover Autobiography & I'm over the moon with 10/10 as well Sir thanks. Please Take Care & Stay Safe Phil
soni S, 02 Jul 2021
 

Range Rover

Seen the car on-line sent a message about my px rang me back in minutes drove the car over to me to have alook then he went away to see if he could make the numbers work for me the next day the deal was done I have brought many cars over the years but was by far the the best experience no hard sell just nice and trustworthy advice will definitely buy from this company again many thanks Ashley

Dealer reply
Hi Ashley...Sorry for the last reply Its been crazy busy Sir...Quick thanks from me for the feedback & Review Sir It really goes a long way...I hope we do some more business in the future but not to soon you need to enjoy that superb New Range Rover Sport first lol . Take Care mate & All the best Phil
Ashley E, 02 Jul 2021
 

Purchasing a used car for a new driver (21).

Searching for a used car for our youngest has been problematic until I stumbled across Autohaus Select. I wanted a decent Fiat 500 with FSH to be used a first car. I have seen a few horrors but thankfully Autohaus were able to help. An excellent used vehicle, with no hard sell and a helpful and knowledgeable proprietor. If you want a diligent and professional service then head for Autohaus Select. The purchased car was competitively priced and thoroughly prepared. The cambelt and water pump were changed for me and this was evidenced with an invoice. I was impressed by this, I believe it demonstrated the fact that Autohaus were prepared to go the extra mile to ensure peace of mind for me and the family. Very pleased.

Dealer reply
Hi Steven....An outstanding feedback Review Sir Thank you so much its really appreciated & graciously received...Yes I do try and make sure that customers like yourself are happy & satisfied with there purchase... Especially when they are willing to travel to view any one of my Vehicles regardless of price...I recall you also explained to me that you had been disappointed in the condition given on another vehicles being offered by another dealers..... Again after travelling some distance to view there car....Then to have the trust In me to leave a deposit after such a poor experience Is every complementary thank you.... All The Very Best To You & Your Family . Kind Regards Phil
Steven b, 02 Jul 2021
 

You’re in good hands. A genuine guy!

I found Autohaus great to deal with. I am always apprehensive when purchasing vehicles, as I am not very knowledgeable on them. Autohaus instantly put me to ease and explained things clearly. I purchased an excellent vehicle and have had no issues. I highly recommend dealing with Autohaus, you will be in good hands! Even after purchasing, they were on hand for any assistance I needed, which I needed when I accidentally backed into a post!!

Dealer reply
Good Afternoon Sir & Thank you for this Great feedback It's very much appreciated. I'm very happy to hear your pleased with your Porsche 981 & Wish you and your family good health in the future. It would be a pleasure to do business with you again In the future so please do not hesitate to get in touch . Thanks Again Phil
JAMES F, 01 May 2021
 

No pressure sales!

We saw the car we wanted and it was only a few miles away from us, what a bonus! Made a phonecall and Phil seemed a very genuine and honest guy so we arranged to view the car the following week. Phil made us feel very welcome, no pressure sales and was so friendly . He’s very trustworthy and it was a pleasure to buy from him. The car was immaculately presented and I wouldn’t hesitate to buy from him again. Thank you Phil for all your help

Dealer reply
Thank you both for taking the time and trouble to write this Superb Review Its very much appreciated . Thank you again for your business & I really hope you enjoy your latest New Car as much as your previous one .Kind Regards Phil x
SHAUN R, 30 Apr 2021
 

S Max - 24/02

Excellent service from first enquiry to purchase of the vehicle.Very knowledgeable, helpful gentleman and even had a message a few days later to ensure i had no issues with the vehicle. Top service...Many thanks

Dealer reply
Thank you both for taking the time and trouble to write this Superb Review Its very much appreciated . Thank you again for your business & I really hope you enjoy your latest New Car as much as your previous one .Kind Regards Phil x
DAVID A, 30 Apr 2021
 

Bought RANGE ROVER VOGUE SE made a friend

cannot fault from initial contact by phone to collection of my RANGE ROVER VOGE SE attention to presentation and detailing of car very high ease of purchase cant fault dealer Phil a genuine guy

Dealer Reply
Hello Sir....Apologies for the late reply My friend the last wheel has been so busy I'm glad to say...Thank you for your kind Review Sir Its much appreciated...Take care & please remember if your ever need anything in the future please do not hesitate to ask. All The Best Wishes to you and your family . Phil

RALPH W, 27 Apr 2021
 

Amazing Dealer!!!

Highly recommend!! Phil was a pleasure to deal with, honest, fair and a genuinely nice guy. Delighted with my new car, I would give 6 stars if possible.

Dealer reply
Afternoon Maddie...So sorry I'm late with a reply Its been really busy. I wanted to thank you for your business and your kind feedback & review. It was a pleasure helping buy your new Mercedes SLK & I'm sure you will have many happy hours behind the wheel. Please take care & Please pass on my best wishes to your Dad Lol . Kind Regards Phil
MADDIE E, 19 Apr 2021
 

Changing my car

I was fortunate enough to find the car i wanted on this site.Travelled 90 miles to see it.The chap was the most helpful pleasant gent. He fave me an excellent price on my car.and helped me enormously with the paperwork..It was an absolute pleasure to meet him .His cars are prestige and immaculate .Nothing was too much trouble..To the end result i brought the new car home that day..It is perfect and he is now looking for a second car for the family. I would have no problem recommending the company or the way business is conducted..10/10 Thank you Autohaus

Dealer reply
Di & Brain Thank you both for taking the time and trouble to write this Superb Review Its very much appreciated . Thank you again for your business & I really hope you enjoy your latest Mercedes SLK as much as your previous one . It will be a pleasure to help you find your next vehicle and I'm on the case as we speak . Kind Regards Phil x
DIANE H, 06 Apr 2021
 

Exactly how a car should be purchased

An agreement was reached in principle for both the purchase of my new car and the trade in on my old one. Everything was exactly as had been described and the process in purchasing my new car was perfect. The car was beautifully valeted and Autohaus made the experience very easy and clear. I would be very happy to purchase from them again.

Dealer reply
Hi Tim... Thank you this lovely Review It's very kind of you... Its so important to me to hear that my customers are happy and feel they have had a good experience throughout there buying process with us. So often we hear from other customers that have been so disappointed by the level of detail & bad service from other Motor Dealers....It's always so good to hear that we have done a good job thank you. I really hope you enjoy your new Discovery 4 for many years & If there is anything else I can do for you please just ask... Kind Regards Phil
TIMOTHY T, 31 Mar 2021
 

Range Rover sport

I can only say good things about autohaus. Phil was great from a fair trade in price to picking up the new car was a great experience Would definitely recommend autohaus. Phil was always on hand to answer any questions. Very knowledgeable about the car. Gave plenty of information and great advice Thanks again Phil.

Dealer reply
Hello Sir I hope you & the family are well today... I just wanted to say thank you very much for your feedback today & for the 5 star review its really appreciated. It would a pleasure to service you or any member of your friends & family in the future. Thanks again you for recommending Autohaus Select Heath . All The Best To You . Phil





HEATH B, 19 Mar 2021
 

Excellent service

Very professional service. Car was beautifully presented. Not sure I have ever said this before, but I believe Phil is an honest car dealer! He went to great lengths to explain all of the paperwork. Highly recommended.


Dealer reply
Good Afternoon Sir & Thank you for your honest feedback It's very much appreciated. I'm very happy to hear your pleased with your New Range Rover & Wish you and your family good health in the future. It would be a pleasure to do business with you again In the future so please do not hesitate to get in touch . Thanks Again Phil
TIM B, 25 Mar 2021
 

Very professional and relaxed

Autohaus were very professional and do their upmost to make the car buying experience a pleasant one.

Dealer reply
Hi David Thank You for your feedback. I'm very grateful to you for taking the time to respond and wish you good health & all the Best in the future. Kind Regards Phil
DAVID G, 23 Mar 2021